FAQs

Yes. We accept returns within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition.

We don’t offer direct exchanges. Simply return for a refund and place a new order in your preferred size or color.

Email info@gudialingerie.com with your order number and a photo. We’ll sort it out quickly.

Yes — shipping is free on all orders over €50.

No. Duties and taxes are always included in your order total.

We ship worldwide. If your country isn’t listed at checkout, contact us and we’ll help.

Most orders arrive within 2–7 business days, depending on location. You’ll receive a tracking link once your order ships.

Check our Size Guide for measurements & tips. Still unsure? Reach out and we’ll help.

Size up for a relaxed fit or down for a snug feel. For braless tops, consider underbust fit.

Most are wire‑free for comfort. Some styles include removable/built in paddding—see specific product details.

If it hasn’t shipped, we’ll try to update it. Email info@gudialingerie.com ASAP.

Check spam/promotions. Still missing? Contact us and we’ll resend it.

Discount codes must be applied at checkout and can’t be added afterward.

Hand wash in cold water and air dry to maintain softness and shape.

We blend European design with 30+ years of lingerie manufacturing expertise. Comfort, function, and softness are our signature.

All pieces are responsibly made in our family‑owned factory in Guangdong, China.

Yes! We prioritize eco‑friendly fabrics that are kind to your skin and the earth.